Privacy Policy

Tara Jane Coaching (“us”, “we”, or “our”) operates the www.tarajanecoaching.co.uk website (the “service” or “our website”).

We respect your right to privacy and will only process personal information you provide to us in accordance with the General Data Protection Regulation (GDPR), the Privacy and Electronic Communications (EC Directive) Regulations 2003 as revised by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011, and other applicable privacy laws.

Your trust is important to us so we have updated our Privacy Policy in accordance with current regulations. This explains how we collect, store, handle and keep your personal information safe. All personal information about you is kept on a secure server and we’d never share your details without your permission.

This Privacy Policy is applicable to all visitors to the website and should be read in conjunction with our Terms and Conditions available to view here. By visiting and using our website, you acknowledge and accept the practices outlined in this Privacy Policy.

This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

We will not use or share your information with anyone except as described in this Privacy Policy.

1. The Purpose of this Privacy Policy

This privacy notice aims to give you information on how Tara Jane Coaching collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter or take part in a competition.

This website is not intended for children, and we do not knowingly collect data relating to children.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

2. Controllers of Personal Information

Tara Barton of Tara Jane Coaching is the controller and responsible for your personal data (collectively referred to as “Tara Jane Coaching”, “we”, “us” or “our” in this privacy notice). Any personal information gathered and provided to Tara Jane Coaching is controlled by Tara Jane Coaching.

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.

Our contact details are as follows:

Full name of legal entity: Tara Barton trading as Tara Jane Coaching
Name or title of data privacy manager: Tara Barton

Email address: [email protected]

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

We would, however, appreciate the chance to discuss and try to resolve your concerns before you approach the ICO so please contact us in the first instance. 

3. Changes to the Privacy Policy and your Duty to Inform us of Changes

This version of the Tara Jane Coaching Privacy Policy was last updated in January 2025.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

4. The Personal Information we Collect About You

Personal information (or personal data) is information about an individual that allows us to identify that person. To provide you with a smooth experience at Tara Jane Coaching we may collect the following personal information about you:

We may collect, use, store and transfer different kinds of personal data about you, including:

• Identity Data: includes first name and last name
• Contact Data: includes billing address, delivery address, email address and telephone numbers
• Financial Data: includes bank account and payment card details
• Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website
• Profile Data: includes purchases or orders made by you, your interests, preferences, feedback and survey responses
• Usage Data: includes information about how you use our website, products and services
• Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences
• We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

When do we collect information?

We collect information from you when you register on or visit our website, purchase services or products from Tara Jane Coaching, subscribe to our newsletter or enter information on our website.

What other information might get collected?

Other information regarding your visit to tarajanecoaching.co.uk may also be collected by Tara Jane Coaching, or third-party providers of advertisements. This includes your geographical location, your browser, your device type, the search terms you used to find our website, how long you stayed on our website and which website pages your visited.

Failing to Provide Personal Information

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.

5. How your Personal Information Might be Collected

We use different methods to collect data from and about you, as set out below:
1. Direct interactions

You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
apply for our products or services; subscribe to our service or publications; request marketing to be sent to you; enter a competition, promotion or survey; or give us some feedback.

2. Automated technologies or interactions

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. For further information about our use of cookies, please see the cookie information below.

3. Third parties or publicly available sources.

We may receive personal data about you from various third parties and public sources as set out below:

• Technical Data from the following parties:
  a)  analytics providers such as Google based outside the UK b)  advertising networks such as Meta based outside the UK
• Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as Paypal, Stripe and Google Calendars, based outside the UK.
• Identity and Contact Data from data brokers or aggregators based outside the UK.
• Identity and Contact Data from publicly availably sources such as Companies House and the Electoral Register based inside the UK.
  
  

6. Third Parties and Third-Party Data Collection or Transfer

We do not transfer your Personally Identifiable Information unless we receive prior consent, offer advance notice or are required to do so to fulfil a contractual or legal duty.

This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those third parties agree to keep this information confidential.

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

In the instance of a transfer of personal information that we collect from you to any third-party data processor (as mentioned above) which may be located in countries that are outside of the European Economic Area (EEA), the data may also be stored outside of the EEA or processed by staff operating outside the EEA who work for us or for one of our suppliers.

By agreeing to our Privacy Policy, you agree to this transfer, storing or processing. We will take all steps reasonably necessary which may include securing legal agreements with third parties to ensure that your data is afforded the same level of protection as described in this Privacy Policy.

7. How we use your Personal Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where you have consented for us to do so.
• Where we need to perform the contract into which we are about to enter or have already entered with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.
  
  

8. Purposes for which we will use your Personal Information

We have set out below a description of all the ways we may use your personal data. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.

Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You will always be able to unsubscribe, unfollow or opt out of marketing information.

Newsletters
We send newsletters to customers and individuals who have given us permission to contact them. These are used to inform you about new launches, sales/special offers and information we think you’ll find interesting. You can stop receiving these newsletters by clicking on the ‘unsubscribe’ button found on the bottom of each communication we send.

Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you. You may receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.

Third-party marketing
We will always obtain your express opt-in consent before we share your personal data with any other company, business or third-party for marketing purposes.

Opting Out
You can ask us or third parties to stop sending you marketing messages at any time by any of the following methods:

• following the opt-out or unsubscribe links on any marketing message sent to you.
• by contacting us via email at [email protected] or via the contact us information as detailed on our website at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us transactionally for a service or product purchase, warranty registration, product/service experience or other transactions.

9. Use of Cookies and Other Third-Party Processors or Technologies

The Use of Cookies

In common with many other website operators, our website uses cookies to identify your computer and recognise you from other users to improve your experience.

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Cookies enable us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website.

Our cookies also enable us to enhance your visitor experience by storing information about the products and services that you select between visits so that we can provide you with focused information each time you visit our website.

Most browsers automatically accept cookies. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Our cookies do not store any sensitive information such as your name, address, contact information or payment details. Some cookies collect information about browsing and purchasing behaviour when you access this website via the same computer or device.  This includes information about pages viewed, products purchased and your journey around a website. 

Google Analytics

When someone visits tarajanecoaching.co.uk we use the Google Analytics service, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing List

As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a few reasons: to tell you about things you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, Kajabi, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter.

You can unsubscribe to general mailings and marketing or newsletter emails at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at [email protected].

Facebook and Meta Ads (conversion tracking Facebook pixel)

This website uses the Facebook pixel, a small piece of JavaScript code, that is added to the website to help us optimise our Facebook and Meta ads, report on the success of advertising campaigns across devices and target ads to the audience.

The pixel sends information about your browsing session through HTTP headers to Facebook, including the IP address, information about the web browser, page location, document, referrer and web browser user agent.

Pixel-specific data includes pixel ID and Facebook cookie data to connect the events to a specific Facebook ad account and to make a match to a person known by Facebook. Facebook checks whether the person has previously seen or interacted with an ad from our account or if the person matches an audience rule and prepares an analytics report, which contains anonymized or aggregated data.

Facebook keeps the information collected from the pixels for 180 days and stores the data collected in its production data centres in the US and in Sweden.

Facebook supports the DAA’s AdChoices to opt out of behavioural advertising and you can check the corresponding settings at http://optout.aboutads.info to opt out from the Facebook pixel. You can also learn more about why you are seeing an ad through Facebook’s AdsPreferences.

10. Change of Purpose regarding Personal Information

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which either obliges or permits us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

11. Data Retention and How Long Personal Information is Held by Us

Tara Jane Coaching will retain information for as long as it is necessary for us to fulfil the purposes that we describe in this policy. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

We hold personal information as set out above on file to tailor our marketing efforts until such time as this is no longer needed, or a request is made for this information to be deleted.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law and for tax purposes, we are obliged to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they cease being customers.

In some circumstances you can ask us to delete your data. Please contact us on the below details for more information. 

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

12. Disclosure of Personal Information

We may be required to share your personal data with the parties set out in this policy or third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

13. Personal Information and Data Security

Whilst we take appropriate technical and organisational measures to safeguard the personal information that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal information that you transfer over the Internet to us.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

14. Your Legal Rights Regarding Personal Information

You have the right to obtain confirmation that your data is being processed, request access to your personal data and the right to be forgotten. You can make a request by email to [email protected] and we will respond within 30 days.

You have the following rights:

• The right to submit a Subject Access Request to ask us to provide you with copies of personal information that we hold about you at any time.
• The right to ask us to update and correct any out-of-date or incorrect personal information that we hold about you free of charge.
• The right to have your information deleted.
• The right to opt out of any marketing communications that we (or any third party to whom we have disclosed your personal information with your consent) may send you.
• The right to complain to the Information Commissioner’s Office at https://ico.org.uk/global/contact-us/.

If you wish to exercise any of the above rights, please write to us at:

[email protected] or use the contact details on our website to get in touch.

If you wish to raise a query with the United Kingdom Information Commissioner, you may do so at www.ico.org.uk or on 0303 123 1113.

If you have any questions/comments about your privacy, please on the information above in the first instance.

No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we might need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.